Marketing Assistant


Are you looking for a new exciting Job? A company that you are not a number? Are flexible and understanding to individual need? Look no More. Alpha Catering Equipment is a family operated company, which has been serving the hospitality industry for the past 45 years in the Penrith area. We are looking for a person which has a positive attitude to support our sales team.

Main Responsibilities:

  • Deal directly with customers by telephone, electronically or face to face in the showroom
  • Respond promptly and record customer inquiries, comments  and complaints
  • Set up new and manage current customers’ accounts
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information to customers and staff
  • Follow up customer order, provide tracking details
  • Process orders, forms, applications and requests
  • Keep records of customer interactions and transactions


Other Responsibilities:

  • Assist in pricing & product integrity on our website
  • Organize workflow to meet customer timeframes
  • Data entry and office administration tasks
  • General housekeeping duties via weekly roster


The ideal candidate will need:

  • Be highly organised, have strong attention to detail and an ability to prioritise work tasks in order to meet important deadlines.
  • Have excellent communication skills and will be required to confidently liaise between both Agent and Clients
  • Attention to detail;
  • Able to work between the hours of 9am-5pm Monday to Friday
  • Ability to work autonomously and in a team environment
  • Possess strong IT skills in MS Word, Excel, Outlook, Publisher and a willingness to learn new programmes
  • Flexible and positive attitude to working within a dynamic and constantly evolving work environment
  • Ability to handle high volume inbound calls


What’s on Offer :

  • Positive and fun company culture.
  • Attractive hourly rate.
  • Full time Hours Monday to Friday 9-5
  • Training

The role has variety and challenge! If you would like to work with a professional team and great environment please send your resume to

The application form will include these questions:

  • Do you have customer service experience?
  • Do you have experience in a sales role?
  • What’s your expected annual base salary?
  • Do you own or have regular access to a car?

Work at Alpha

To apply for this role please fill your personal details and upload your CV and cover letter in Word Document or PDF Format. We manage personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles.

    Accepted file types: pdf, doc, docx.

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